Ensuring continuity to the customer
In our society where technologies are more and more used, this is a really important subject.
For instance, there are products like computers that often need one piece to be changed, and very often the whole use of the computer depends on that piece!
In the same wey, the example of the moneo card is a very good one, if any, since a lot of people have bought this card and in the end they couldn't use it because the technical tools that where necessary were not enough widespread.
Ensuring continuity to the customer starts with the formation of the customer, and must help him know more about the technologies he has bought.
This is one of the main necessity of our society. A better comprehension of new technologies for instance would allow us to be more efficient.
